Support & Help Center
Welcome to the AI Employee BD Support Center. Find step-by-step guides for channel setup, troubleshoot courier and payment configurations, or reach out to our team.
Channel Integration
Step-by-step guidance for connecting Facebook Login for Business, granting Page permissions, and configuring WhatsApp Cloud API.
Courier Fulfillment
Configure Steadfast Courier and Pathao API keys, set inside/outside Dhaka shipping fees, and automate parcel tracking.
Privacy & Data Requests
Submit user data deletion requests, manage connected access tokens, or review our operational privacy guidelines.
Data Deletion InstructionsMerchant Self-Service & Onboarding Assistance
If you have an active merchant account, you have direct access to automated diagnostics and store controls inside the dashboard.
Store Settings & Channels
Connect or disconnect Facebook Pages, verify webhook statuses, update courier API credentials, or manage advance payment rules.
Sign in to access settingsMerchant Knowledge Base
Detailed tutorials covering Banglish conversational prompts, stock management, order state machine lifecycles, and risk evaluation.
Sign in to access guidesContact Support
For technical inquiries, bug reports, enterprise pilot onboarding, or Meta App Review inquiries:
Legal & Policy Links
Review our compliance and platform policies: